Energy should be easy to understand and accessible to everyone. If you can't find what you are looking for here please don't hesitate to contact us.
Net-zero electricity add_circle_outline
When you use electricity, if it has been generated from a non-renewable source (for example a coal fired power station) then greenhouse gases have emitted into the atmosphere. ‘Net-zero electricity’ means that those emissions have since been ‘offset’ by investing in technologies or processes (for example reforestation) that remove the same amount of greenhouse gas emissions from the atmosphere.
Renewable energy add_circle_outline
Energy that is generated from a renewable source. Examples include wind farms, solar farms, hydropower, and geothermal.
Carbon neutral add_circle_outline
Companies, processes, and products become carbon neutral when they calculate their carbon emissions and compensate for what they have produced via carbon offsetting projects. Offsetting carbon emissions, in addition to avoidance and reduction, is an important step in holistic climate action.
Carbon offsetting add_circle_outline
Carbon offsetting is the removal of greenhouse gas emissions from the atmosphere to compensate for emissions made elsewhere. Examples of carbon offsetting vary, but can include reforestation, the use of biogas, and the investment into renewable energy.
Carbon emissions add_circle_outline
Emissions means the release of greenhouse gases and or their precursors into the atmosphere over a specified area and period of time. There are both natural (e.g. decomposition of plant matter) and human (e.g. burning of fossil fuels like coal and oil) sources of carbon emissions. Carbon emissions contribute to the global warming of Earth’s climate and they can contribute to health problems including asthma, respiratory allergies, and cancer.
Green Loan add_circle_outline
A green loan is a type of loan offered by a financial institution to a customer on the basis that they use that money for something the lender considers to be environmentally friendly. Examples include loans to purchase solar systems or electric vehicles.
Bill credit add_circle_outline
Bill credit is when credit is placed on your account. This can be due to a sign-up bonus, or when you have solar and export more energy than use consume you may finish the month in credit.
Smart meter add_circle_outline
A smart meter is a device that digitally measures your energy used and when you used it. The smart meter sends this information to your utility company without your meter needing to be manually read by a meter reader.
Reference price add_circle_outline
The electricity reference price is a benchmark price for electricity set by the Australian Government. It is based on average electricity use in your area. It is intended to help consumers compare electricity plans, as retailers are required to show how their plan compares to the reference price. When comparing prices it is important to consider conditional discounts, whether the electricity is from a renewable or non-renewable source, and the small print, as this can dramatically change the actual price experienced.
Solar feed-in-tariff add_circle_outline
A feed-in-tariff (FIT) is what you can earn back on your electricity bill when your solar system generates more energy than your household uses. Any left-over energy gets ‘fed back’ into the electricity grid.
Daily Supply Charge add_circle_outline
Daily supply charge is the price you pay to an energy provider to supply electricity to your home and staying connected to the electricity network. It is not related to how much energy you use, so even if you don’t use any electricity, you will still be charged it. The electricity provider then pays the network operator the fee on your behalf.
Usage charges add_circle_outline
The electricity usage charge, previously known as a consumption charge or variable charge, is the cost of the electricity you use in your home. Essentially it is the amount you pay for each bit of electricity you use.
Time of use add_circle_outline
A time of use tariff applies different prices for electricity at different times of the day. Time is divided into peak, shoulder, and off-peak periods which reflect the level of demand on the electricity network.
Climate Active add_circle_outline
Climate Active is an initiative by the Australian Government with the aim of driving voluntary climate action. Organisations, products, or services with the Climate Active certification mean that it has achieved net-zero emissions, and that this has been certified by the Australian government. The stamp is intended to help consumers identify companies and brands that are helping to drive Australia’s response to reducing carbon emissions.
GreenPower is a government-managed certification program that lets individuals and businesses support renewable energy generation in Australia. When a customer buys a GreenPower product from an energy retailer, the purchase supports the renewable energy industry.
Climate Neutral Now add_circle_outline
Climate Neutral Now is an initiative launched by the United Nations to encourage everyone in society to take action to help achieve a climate neutral world by 2050, as per the Paris agreement.
Clean Energy Council add_circle_outline
The Clean Energy Council is Australia’s renewable energy association. The association helps residents and industry transform energy systems for a smarter, cleaner future.
Energy Made Easy add_circle_outline
Energy Made Easy is a free Australian Government energy price comparison service for households and small businesses. It can be used to find and compare home and small business electricity and gas plans.