When you use electricity, if it has been generated from a non-renewable source (for example a coal fired power station) then greenhouse gases have been emitted into the atmosphere. ‘Net-zero electricity’ means that those emissions have since been ‘offset’ by investing in technologies or processes (for example reforestation) that remove the same amount of greenhouse gas emissions from the atmosphere.

Energy that is generated from a renewable source. Examples include wind farms, solar farms, hydropower, and geothermal.

If you have a solar or battery system on your property then some of your electricity will come from there. If you don't, or if you need more than what your solar system can generate, we will source your electricity from the grid for you. If you select our 100% GreenPower plan, the electricity will come from a certified green power generator. If you select our 100% net-zero plan, then your electricity will be a mix of fossil fuel and renewable based electricity. For the fossil fuel component we will then purchase carbon offset credits to offset the emissions generated from your electricity.