Radian Energy Policies

Please find all RADIAN ENERGY policies below. We have included everything from the Customer Charter and Hardship to Help & Support. Also included is something we take very seriously... your Privacy charter. For those of you looking to enjoy some nighttime reading, there is a PDF version of all the policies for you to download!

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why make a change?
Radian Energy is a 100% Australian-owned energy provider. We offer 100% carbon neutral power that is accredited by the United Nations' Climate Neutral Now initiative. Not only are we better for the planet, we're also better priced over the long term, with competitive plans, transparent pricing and no lock-in contracts.
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we're positively neutral

As Australia's first and only provider accredited by the United Nations' Climate Neutral Now initiative, we have joined Microsoft, Sony, SAP and others across the globe to take the lead on climate action. 

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we invest in change

We invest in world-first programs and technology that deliver environmental and social impact, as well as financial savings for customers and their communities. 

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we shift the risk

Not only are we better for the planet, we're also better priced over the long term, with competitive plans, transparent pricing and no lock-in contracts.

new enquiries: 1300 805 925

customer SUPPORT: 1300 805 926

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